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Contact & support

Email reaches a person. There is no chatbot in front of support — that would be a strange thing for an AI company to hide behind.

Registered entity details are not filled in yet.

This product is pre-launch. The legal entity name, registered address and registration numbers are placeholders in lib/legal.ts and must be completed before payments are accepted. We would rather show you a gap than an invented company number.

Product help

support@fresherpilot.online

Something broken, a feature you cannot find, or a question about the plan. This reaches a person, not a ticket queue with no humans behind it.

Refunds and the guarantee

support@fresherpilot.online

Cooling-off refunds, guarantee claims, or a claim decision you think is wrong. Quote your claim reference if you have one.

Privacy and grievances

grievance@fresherpilot.online

Data deletion, a privacy concern, or a formal grievance. Indian law requires a named grievance officer and a fixed response window.

Response times

We reply within 48 hours, usually the same working day. Support hours are Monday to Saturday, 10 a.m. – 7 p.m. IST. If we are going to take longer than that on something complicated, we will tell you it is taking longer rather than going quiet.

Registered details

FresherPilot is pre-launch and not yet trading. The registered entity name, address and registration numbers will appear here — and on every invoice — before the first payment is accepted. We are not going to print an invented company number in the meantime.

What we cannot help with

We cannot get you an interview at a specific company, contact an employer on your behalf, or influence a hiring decision. We have no relationship with the companies shown in sample listings. Anyone claiming otherwise — including someone claiming to be us — is not us. We will never ask for your email password, your card details over email, or a payment outside Razorpay.

The fastest route for almost everything: support@fresherpilot.online